Business Development Assistant

The Business Development Assistant supports the sales team in the administrative management of service contracts, monitoring renewals and producing reports. He or she plays a key role in preparing quotations, updating customer files and coordinating specific orders.

Job description

• Prepare bids for service contracts and standing offers, working with the Business Development and Service team to finalize files. Including creation of equipment, filters and belts;
• Ensure monthly follow-up of contracts to be renewed, update files, and analyze profitability of current contracts in order to offer the best renewal option to our customers;
• Select appropriate statuses according to the progress of service contracts, and generate maintenance tasks according to the current contract;
• Create and open customer accounts and locations;
• Update equipment reports according to refrigeration specialists’ recommendations;
• Update obtained/cancelled contract reports;
• Generate monthly reports from operating system or accounting software for internal analysis and performance tracking;
• Generate, sort, update and coordinate orders for non-standard materials in relation to the month of maintenance linked to service contracts in collaboration with the relevant teams;
• Manage, maintain and exclusively control the database: customers, contracts, locations, hourly rates, inventory cost prices, etc.
• Generate monthly tasks for all types of maintenance tasks;
• Continuous improvement of database and work tools;
• Maintain email boxes: Contract Management, Billing and Payroll Service;
• Respond to customer inquiries and ensure effective follow-up;
• Follow customer-specific billing procedures in Progression Live, appropriate website and issue credits as required;
• Approve and invoice subcontractor tasks related to service contracts;
• Support the payroll process.

Profile required

• Minimum 3-5 years’ experience in an administrative and/or business development position;
• Experience in air conditioning, heating, ventilation (HVAC) and/or plumbing in the commercial and industrial sectors (an asset);
• Good communication skills and ability to work as part of a team;
• Proficiency in office automation tools (Microsoft Office)

Benefits

• Telecommuting policy
• Group insurance and RRSPs
• Flexible working hours
• 18 days annual vacation
• On-site gym
• Career advancement opportunities

Competitive salaryIf you’re organized, versatile and want to contribute to the business development of a dynamic company, join Ventilabec and take part in our exciting projects! Apply now!